Frequently Asked Questions
Everything you need to know about your industrial supply orders.
What is the standard shipping timeframe for bulk orders?
Most in-stock warehouse supplies ship within 1-2 business days. Bulk or palletized orders typically arrive within 5-7 business days depending on your location and carrier availability.
Do you offer discounts for high-volume purchasing?
Yes, we offer tiered pricing for large-scale operations. Please contact our sales team directly for a custom quote on bulk quantities of packaging, shelving, or safety equipment.
What is your return policy for industrial equipment?
Items can be returned within 30 days of delivery provided they are in their original packaging and unused. Please note that heavy machinery or custom-ordered supplies may be subject to a restocking fee.
Can I set up a corporate credit account?
We offer net-30 terms for qualified businesses. You can apply for a corporate account by submitting a credit application through our business portal for review.
How do I track my freight shipment?
Once your order is dispatched via LTL freight, you will receive a tracking number and a link to the carrier's portal. The carrier will typically call you to schedule a delivery window.
Are your products compliant with OSHA safety standards?
All applicable safety gear, storage solutions, and handling equipment are designed to meet or exceed OSHA and ANSI standards. Specific compliance documentation is available upon request.